THE CLAIM
Storm and Hail Damage in Springdale, AR
Hail and wind damage handled by JAD Homes from the first call through the insurance claim.
Chapter 01
Hail and wind signs you can spot from the ground
After a hailstorm, the first look can happen from the driveway. Shingle granules collect in the gutters and at the bottom of downspouts like coarse dark sand. Dented metal on vents, flashing and gutters shows where the stones landed. Up on the roof itself, hail leaves bruises, soft spots where the granules were knocked off and the mat underneath is exposed, sometimes with a crack. Wind lifts tabs and can leave a row of shingles creased or missing.
Not every sign is visible from the ground, and some damage only shows up as a ceiling stain weeks later. That is why the yard signs in JAD Homes job photos read "Storm Damage? FREE Roof Inspections." If a storm has come through Springdale or anywhere in Northwest Arkansas and you are unsure what it did, call (479) 640-1444 and ask Jordan to have the roof looked at. Staying off a wet or damaged roof yourself is the safe way to wait.
Aerial view of a hillside lake house with a new brown shingle roof
How Jordan handles a first homeowners claim
David Lensing wrote that it was their first claim with homeowners insurance for hail damage, and that Jordan "jumped right in and took care of all of it from start to finish." He added that Jordan was very communicative about when things were going to happen and what comes next. That is the part most people dread. It is not the roof, it is the unfamiliar process wrapped around it, with phone calls, paperwork and waiting.
A claim generally starts with a call to your insurance company, and how it unfolds depends on your policy, so check your policy and ask your insurer what applies to you. What a roofer can do is look at the roof, give you a free estimate, and keep you informed while the claim moves, which is the part Lensing singled out. In Springdale, that conversation starts at (479) 640-1444.
Chapter 03
Roof, gutters and garage doors on one claim
Hail does not stop at the shingles. Troy Torgerson wrote that his family had to file an insurance claim for the roof, gutters and downspouts, and new garage doors. He called JAD Homes after watching the crew work on the house behind them and liking what they did. The claim spanned several parts of the exterior at once, and in his words, Jordan took care of everything.
One contractor looking at the whole exterior means one person who knows what was damaged and what was replaced. Torgerson also wrote that Jordan helped them pick a color that matches their brick, and that it looks fantastic. Whether a policy covers gutters, doors or anything else is a question for your policy and your insurer, so check your policy before you assume. For a free look at the roof, call JAD Homes in Springdale.
“Everything was complete in the times he said it was going to be and he made sure we were happy with everything before finalizing the invoice.” David Lensing, Google review.